Tag Archives: Twitter

Are Hashtags Over?

I asked the question we’ve all been wondering as marketers, is the hashtag over? Well let’s look into why they were so huge in the first place. They started on Twitter in 2007. Chris Messina was an attendee at Bar … Continue reading

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Using Social Media Customer Service to Help Unhappy Customers

It’s time to learn how to use social media customer service to help happy and unhappy customers Continue reading

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Marketing Influencers to Follow on Twitter

11 Marketing Influencers to get inspiration and learn more about marketing Continue reading

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How to Provide Customer Service Through Social Media

Maybe you have had a gripe with an airline (and who hasn’t?) and you decided to complain on Twitter. If it’s a major carrier like JetBlue, you are likely to get a quick response from someone on their customer service … Continue reading

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Examples of Social Voice

Yeah, social voice. It’s the tone you use when you’re posting and interacting on social media. Maybe you want your brand to engage with the younger crowd, so you add in slang, maybe even a curse word. For the old … Continue reading

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Social Media Case Studies

Let’s say you’re trying your hand at this whole social media game. You’re a small business, maybe a bakery (I say bakery because who doesn’t love a bakery and the delicious smells you get when you walk in?). Ok, so … Continue reading

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How to Use Live Streaming for your Business

If you’re plugged into social media, you’ve probably heard of the new live streaming apps: Meerkat and Periscope. These apps let you stream video to your audience, whether it’s a product demo, a bike ride, or an interview. Periscope is … Continue reading

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