Tag Archives: Reputation Management

Using Social Media Customer Service to Help Unhappy Customers

It’s time to learn how to use social media customer service to help happy and unhappy customers Continue reading

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Negative Buzz More Persuasive in 2011

Positivity Is Winning Out …. For Now. Social media has changed the way people shop. In our technologically advanced, sharing-obssessed age, if you are looking to invest in something, you can go online and research it first – most of … Continue reading

Posted in Brand Reputation Monitoring, Rating and Reviews, Reputation Management, Technology, Uncategorized | Tagged | Leave a comment